Oxford Town Hall

Access to Oxford Town Hall


  • Main Entrance: Not level – step access
  • Alternative Access: Yes – North Entrance
  • Accessible toilets: Ground floor and first floor
  • Lift: Yes
  • Details
  • Outside Access

The main entrance to the Town Hall is in St Aldate’s. Eight steps lead up to the entrance foyer.
There is a level entrance approximately 28 meters to the north (towards Carfax) along St Aldate’s.

The outer glass door at the northern entrance opens automatically to allow access to an inner entrance. CCTV linked to the Town Hall reception desk monitors this inner door. To the left of the inner glass door is a call button that will attract the receptionist’s attention to allow access to the Town Hall ground floor.

Lift Information

The lift can accommodate electric scooters. The lift entrance is 80cm wide with internal dimensions of 1.3m x 2.8m.

The following rooms are accessible without assistance:

  • Main Hall
  • St Aldate’s Room
  • Assembly Room
  • Panel Room
  • Old Library
  • Plowman Room
  • Council Chamber
  • Lord Mayor’s Parlour
  • Toilet Facilities

The Town Hall has three wheelchair accessible toilets. They are located:

  • On the ground floor near the other public toilets
  • In the council corridor opposite the Lord Mayor’s Parlour.
  • At the rear of the Main Hall. Access to this toilet is available from both the Main Hall and the first floor landing. When the double doors from the landing are closed, persons with mobility difficulties may have to obtain assistance when using this route.

All toilets have an emergency pull cord and buzzer to attract staff.

Want to find out more? 

AccessAble have done an independent audit of access to Oxford Town Hall, which can be viewed on their website.

Website Accessibility

Accessibility statement

This accessibility statement applies to the Oxford Town Hall website.

This website is run by Oxford City Council. We are a fully inclusive organisation and want everyone to enjoy our website.

The team behind this website hope that whoever needs to use it, can do so easily. We have tried to make it as accessible as possible. We want everyone who visits our website to feel welcome and find the experience rewarding.

We have created this website following the W3C Web Content Accessibility Guidelines (WCAG), and have designed the site to meet the AA standard.

Using this website

We want as many people as possible to be able to use this website. For example, that means:

  • Every feature can be used when text size is increased by 200%
  • Content reflows to a single column when it’s increased by 400%
  • You can navigate most of the website using just a keyboard
  • You can navigate most of the website using speech recognition software
  • You can use most of the website using a screen reader

Technical information about this website’s accessibility

Oxford City Council is committed to making its website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

This website was last tested in April 2021 using Silktide, a web accessibility testing platform that is helping us to make our websites accessible to everyone.

We use some third party online services and websites to allow customers to interact and transact with us. Not all these sites and online services meet the necessary standards for accessibility, and where they do not we are engaging with our suppliers to rectify this.

What to do if you can’t access parts of this website

If you need information on this website in a different format please contact us and we’ll consider your request and get back to you in 5 working days.

Email us if you cannot access parts of this website.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

What we’re doing to improve accessibility

We aim to improve accessibility for everyone.

We are putting monitoring in place to review the accessibility of the site on an ongoing basis. We will use this monitoring to identify and fix any new issues that arise.

We are training our web editors to ensure they are aware of accessibility requirements, and have published internal guidance on how to achieve compliance.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

Report any accessibility problems to the team.

Accessibility features


We have ensured that the design of this website is not an obstacle to its usability and readability, and that it will work on a variety of devices with different screen sizes.

We have used a colour palette on the website that ensures for good contrast.

We have made every effort to ensure this web site is easily readable using ‘plain English’ by removing jargon and using more simple language.

Change the text size, colours and fonts

You can use your browser to change text size for this website.

Internet Explorer: Select the “View” menu, then “Text size”
Chrome: Select the “More” menu in the top right, next to ‘Zoom’ choose the zoom options that you want
Firefox: Select the “View” menu, then “Zoom” or “Zoom text only”
Safari: Select the “View” menu, then “Make text bigger” or “Make text smaller”
Opera: Select the “View” menu, then “Zoom”