On 25 May 2018 Data Protection Law changed, giving more rights to you as an individual and more obligations on organisations holding your personal data.
One of the rights is the right to be informed, which means we have to give you even more information about the way in which we use, share and store your personal information.
This Privacy Notice provides you with this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.
This website is run by Oxford City Council.
How we use your information
We use data about you to provide you with services, communicate with you, to plan our services, and to personalise your experience.
You have rights in respect of your data including the right to be supplied information on our processing of personal data, to see what data we are holding about you, to request correction or erasure of your data, to object to processing and to complain to the Information Commissioner’s Office.
We reuse your data to improve your experience and ensure you are provided with the best possible service.
We will communicate to you regarding your requests, your services and as required by legal responsibilities. If you specifically permit it, such as by joining our mailing list or volunteering with us, we will communicate with you about our services and events that we think you may be interested in. We will not pass your data to third parties to advertise services unless this is specifically permitted by you.
We use Mailchimp for our mailing list. When you subscribe to the list, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices.
Oxford City Council will never sell data to 3rd Party Marketing Companies.
How to control your personal data and your rights
You have a right to require us to make changes to your data if it is wrong.
You have the right to demand that we erase data that we hold on you. However, please note that we can only do this if it is not required for further processing; in general, we erase your data as soon as we no longer require it.
You have the right to request that we give you a copy of your data. This is called a “Subject Access Request”. Email the Data Protection team at Oxford City Council.
If you have a privacy concern, complaint or question for Oxford City Council Corporate Governance Manager, please email or contact via post.
You have the right to complain about our processing to the Information Commissioner if you believe we are not processing your data in a proper manner.
For more details on your rights in processing data, visit the ICO website.
Oxford City Council is registered with the ICO as a data controller and processor. Our registration number is Z7925628.
Cookies and similar technologies
Where services are delivered via websites, small amounts of information are sometimes placed on your device eg. your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. You can restrict or block cookies, but these may stop parts of the website from working.
Changes to the privacy statement
We will update this privacy statement whenever a change in our use or a change in law occurs, and in response to your feedback. We encourage you to periodically review this statement and provide us with feedback on areas you believe we could improve.
How to contact us
If you have a privacy concern, complaint or question for Oxford City Council Corporate Governance Manager, please contact the Data Protection team at Oxford City Council.
Email your privacy concern, complaint or question to the Data Protection team.
We make every effort to ensure the accuracy of the information on this website but will not be held responsible for any loss, damage, or inconvenience arising in any way whatsoever from the use of this website.
Email the team if you think there are any errors or out of date information.
We take no responsibility for comments or views expressed by individuals on this website.
We provide links to external websites. Listing of sites and links to them should not be taken as an endorsement of any kind. We do not accept responsibility for the contents or reliability of the linked web sites nor do we accept any liability for their accuracy or content. If you come across any external links that do not work, please report them using the ‘How do you rate this page’ option at the bottom of every page.
All rights including copyright and database rights, in this website and its contents, rest with Oxford City Council, except for material that has been explicitly marked as being the copyright of another person. All material including, without limitation, text, logos, icons and images published on this web site is for personal, non-commercial use. No part of the site may be copied or adapted without our written permission.
Please email the team with any copyright issues.
Find out more
You can find out further information on the Council’s privacy policies, data protection and your rights and how to make a Data Protection Request on the privacy pages of Oxford City Council’s website.